Pick the right online payment gateway for your retail business. Check out the following tips when you start evaluating your choices.
Why do you need to start accepting digital, online and mobile payments? Are those the payment methods your customers prefer? Being clear about why you’re paying for these services can help you pinpoint the companies that fit the bill.
Check out features
When you look over online payment gateway providers, check out the features of their software offerings. What can these products do? What are the features included? It may seem like a fantastic idea to pick a system that is loaded with a lot of bells and whistles. But you are not going to use all those features, that is a waste of resources. Match the features with what you need to pick out which options suit you, The Startup says.
It is equally important to find out what the software can’t do. What are its limitations? Will those limitations compromise the firm’s ability to provide the support and services you need?
Look out for red flags
For instance, if the firm lacks transparency, has a long technical integration process, a drawn-out account application process, hidden fees and more, then those are all red flags. You probably will not be happy with the firm’s services in the long term. Save yourself the trouble and effort by giving it a miss and moving on to better options.
Consider customer service
Poor customer service may not seem all that important in the grand scheme of things. But the last thing you want to deal with is sloppy service when problems start happening. Find a payment processor you can rely on by checking out firms that have a reputation and track record of delivering better customer service.